407 Shipping Charges:  Will be added to your order for the exact cost of shipping.  RSRT does do not inflate the shipping charges.  The shipping charges are calculated based on FedEx charges utilizing the weight and size of each product and the destination of the shipment … PLUS Insurance.  Since the products we sell are often very expensive, we insure ALL packages & add that charge to your shipping. This is for your protection & ours. Handling Fees:  RSRT does not add any handling, processing or packaging fees. Damaged Shipments:  If you received a damaged shipment, please do not refuse the shipment. Accept the shipment & call the carrier as soon as possible.  For UPS, please call 1-800-PICK UPS (1-800-742-5877) and request a Damage Inspection.  For FedEx, please call 1-800-GoFedEx (1-800-463-3339) and request a Claims Form. Refused Shipments:  Please do not refuse a shipment.  There will be an automatic charge of $30 to your account on any refused shipment. All Sales are Final:  If the manufacturer, distributor or RSRT made the error in the original order, RSRT will cover all shipping costs to get the incorrect part back and the correct part to you.  If you made the mistake, you will need to cover all shipping costs to get the incorrect part back to its original source and the correct part to you.  No refunds after product ships. Restocking Charges:  If approved under these guidelines above, and if the manufacturer, distributor or RSRT made the error in the original order, there will be no restocking charge.  If you made the mistake, or changed your mind, the restocking charge is 10% provided the product(s) is/are in original packaging, with all small parts and the packaging is intact and in 100% new-like resalable condition.  The restocking charge is 20% if the product is not in original box or packaging, if the packaging is not intact or not 100% in new-resalable condition. These are not negotiable. Back Orders:  If a product you order is out-of-stock, we will notify you when processing the order.  We will provide options allowing you to cancel the entire order, cancel just the back- ordered part of the order or to ship the back ordered products when they become available. Business Terms